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FAQ

Welcome to our FAQ page. Here you’ll find clear, easy-to-understand answers to the most common questions about massage therapy, treatments, bookings and what to expect.

If you have a question that isn’t listed here, please feel free to ask—we’re always here to help.

Booking & Appointments

You can book online, message directly or call/text. If you’re unsure which treatment you need, simply book the session length and we’ll decide on the best approach at the beginning of your appointment.

Click here for our full booking and cancellation policy. We appreciate as much notice as possible. Late cancellations or no-shows may incur a fee as that time is reserved specifically for you.

Arriving 5 minutes early is helpful. For your first visit, 10 minutes gives you time to complete a quick health form and settle in comfortably.
For safety and relaxation, we recommend arranging care for young children so you can fully enjoy your session.
body remedy seated massage eastern creek 012

After Your Massage

Most people feel relaxed, lighter and more mobile. Some may feel mild tenderness after deeper work—similar to post-exercise soreness—which usually fades within 24–48 hours.
Yes, staying hydrated can help reduce post-treatment soreness and support recovery.
Yes. You’ll receive simple, personalised suggestions such as stretches, strengthening exercises or posture tips to help maintain your progress between sessions.

This depends

  • Pain or tension relief: weekly or fortnightly
  • Maintenance or stress relief: every 3–4 weeks
  • Athletes: according to training cycles
    Your therapist can recommend a plan based on your needs.

During Your Massage

Massage should never be painful. Some techniques in remedial or sports massage may create slight discomfort, but it should always feel manageable. Pressure is adjusted at any time—just let your therapist know.
Not at all. You can chat or enjoy quiet time—whatever helps you relax. Your therapist will follow your lead.
Absolutely. Your comfort is the priority. We actually encourage you to communicate with us at anytime through out the session.

This is very common. Techniques can be modified to avoid overly sensitive areas and ensure your comfort.

Before Your Massage

Wear comfortable clothing. For table treatments you undress to your comfort level and are always draped securely. For seated massage you remain fully clothed.
A light meal is fine. Avoid large or heavy meals right before your appointment to ensure comfort during your treatment.
If you are unwell with fever, flu symptoms or anything contagious, please reschedule. Massage can worsen symptoms when your body is already fighting illness.

Many people feel this way at first. You are always professionally draped, your privacy is protected, and your therapist will make sure you feel safe and respected.

Treatment Types

  • Remedial massage focuses on pain, tension, mobility and function.
  • Relaxation massage focuses on calming the nervous system and reducing overall stress.
    Both can be tailored to your comfort level.
Yes. Sports massage is great for anyone who exercises or has tightness from repetitive activity.
No. While it’s especially helpful for people who sit for long periods, anyone can benefit from seated massage as it’s quick, effective and fully clothed.

Pregnancy Massage

Pregnancy massage is generally considered safe after the first trimester (12 weeks and beyond). Many women enjoy regular massage throughout their pregnancy. As always, if you have a high-risk pregnancy or specific medical concerns, check with your doctor or midwife first.
Yes. Massage is gentle, supportive and focused on mum’s comfort. When mum relaxes, her nervous system settles, creating a calmer environment for baby too.
You will be supported with soft bolsters in a side-lying or semi-reclined position, keeping you comfortable and protecting both you and your baby.
Lower back, hips, legs, feet, neck, shoulders and upper back are common focus areas. All techniques are gentle and tailored to your comfort level.

Massage may be avoided if you are experiencing:
Severe swelling

  • Persistent headaches
  • High blood pressure concerns
  • Bleeding or cramping
  • Any condition your doctor is monitoring closely


If in doubt, always ask your health provider.

Yes. Many mums report better sleep, reduced anxiety and improved comfort. Some studies suggest prenatal massage may help lower stress hormones.
Absolutely. The treatment is gentle, nurturing and suitable for first-time mums.

It can support better posture, relaxation, reduced muscle tension and improved comfort—factors that may contribute to a more positive prenatal experience. While massage itself doesn’t induce labour, it does help create a calm, relaxed state in the body.

Payment & Health Cover

Yes. Body Remedy offers health fund rebates through HICAPS for eligible services. Rebates depend on your health fund, level of cover, and whether your policy includes the service you are booking.

You can claim on the spot using your health fund card, and you will only need to pay the remaining gap amount.

Card, tap and online payments depending on booking method.

Other Common Questions

Not at all—hair does not affect your treatment.
Definitely. It’s very common and a sign your body feels safe and relaxed.
Yes. Your session is tailored to you. If you want only back, shoulders and neck, or prefer legs and hips—you’re in control.

What to Expect During Your Session

Every remedial massage at Body Remedy is personalised.

The approach used will depend on what your body needs most on the day. Some sessions focus on one problem area, while others address multiple regions contributing to discomfort.

You’re encouraged to communicate throughout your treatment so pressure, pace and techniques feel right for you.

 

Nurturing Treatments

From calming relaxation sessions to focused tension relief, each treatment is designed to restore balance, ease and a sense of renewal.

A Gentle, Intuitive Approach

Pressure and techniques are adjusted moment by moment, ensuring each touch feels safe, responsive and deeply restorative.

Care You Can Trust

With Michelle’s professional training and calming presence, you’ll feel supported, respected and completely at ease throughout your treatment.